Privacy Policy

DATE OF LAST REVISION: APRIL 29, 2024
Nectar Caguni Ltd (“us”, “we”, or “our”) operates this “Desté” mobile application (hereinafter referred to as the “App”).

Welcome to the website (the “Site”) or the mobile application (the “Application”) of Desté. (Nectar Caguni Ltd., “company”,“we”, “us” and/or “our”).

This Privacy Policy explains how Desté may collect, store, use, and disclose information when our users and visitors (“Users”, “you”, “your”) access or use (1) our website located at thisisdeste.com (“Website”); (2) Desté mobile application (“App”); and (3) any services, content, and features made available by us through the website or apps (together with the Website and Apps, “Services”)

Our App Terms and Conditions (referred to throughout this Privacy policy as our “Terms”) govern all use of our App and together with this Privacy Policy constitutes your agreement with us (“Agreement”).

INFORMATION WE COLLECT:
When you interact with us through the Services, we may collect the following Personal Data and other information from you, as further described below: ​

Personal Data That You Provide Through the Services: ​

We collect Personal Data from you when you voluntarily provide such information to us, such as when you contact us with inquiries, respond to one of our surveys, register for access to the Application or use certain Services. This information may include: (1) email address; (2) phone number; (3) Facebook ID; (4) Apple ID; and/or (5) photos if added on the Service. Please note, to upload photos and videos to the Service, you may allow access to your camera and photo album. ​​

Profile Information: We collect information provided from you, including: (1) your name or alias; (2) username; (3) location; and (4) photo (if uploaded) to create your profile. ​​

Contacts: You may choose to share your contacts stored on your phone in order to use certain functions of the Application. We will only use the contact information to help you find friends or contacts who use The Desté Application if you choose to do so. ​

If you purchase our Services or products, you may provide your credit or debit card information. Desté uses third parties to process payments, and we do not directly collect or store this information. By voluntarily providing us with Personal Data, you are consenting to our use of it in accordance with this Privacy Policy.

We may also use your Personal Data to deliver our ongoing communications from time to time, including without limitation to send newsletters and announce and advertise app updates and new offerings as further described below.

We will never sell your Personal Data to third parties, and share it only as set forth in this Policy. We provide further details about how we use this data below.

MOBILE DEVICE INFORMATION
The Desté App automatically consults and may transmit your unique device identifier or other information about your mobile device for the purposes of: Establishing and managing your subscription paymentsSupporting app analytics services

In each case, we strive to use information about your device only where necessary or desirable to deliver the Desté App to you and optimize your experience using the Desté App.

APP ANALYTICS TRACKING
Our website uses Google Analytics tracking to measure traffic data. We also use a third party analytics tool to aggregate and organize usage analytics data, which receives app usage data via an Application Programming Interface and stores this data on servers controlled by the analytics provider, Segment. You can learn more about this technology and the specific functionality it offers here: https://segment.com/industry/mobile/.

We also use Google Analytics to help us understand how our customers use the App – you can read more about how Google uses your Personal Data here: https://www.google.com/intl/en/policies/privacy. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

NEWSLETTER:
You will be added to our email list automatically when you access our Desté App.

Our newsletters and other announcements are sent through a third party email service, which may use web beacons to track your interactions with our email – for example, whether an email is opened or clicked. We have access to this tracking information.

You can opt-out of our email newsletters and other correspondence, or change your email notification preferences, anytime by clicking the “unsubscribe” link in the footer of our emails.

INFORMATION COLLECTED AUTOMATICALLY FROM DEVICES
When you access our Websites, Apps or Services, we may automatically collect information that is linked to your computer, phone or other device but does not directly identify you personally, including information related to your behavior and activity while interacting with us, such as your IP address, operating system and version, local time zone, date, time, and activity of your request, device type (e.g. desktop, laptop, tablet, phone, etc.), device manufacturer, screen size, and language preference.

Consistent with most websites, we use cookies and pixel tags. Cookies are small text files used to collect information and pixels are transparent images that allow us to understand how users interact with our Websites. The Websites use necessary cookies and analytics cookies.

HOW WE TRANSMIT AND STORE YOUR DATA
When you utilize the Desté App, the email address you use to log in will be stored: (1) in our encrypted user database to enable your continued access to the app [across devices] and (2) in/on our mailing list (alongside any unsubscribe request to keep you opted-out if you choose to opt-out).

We maintain records of all Desté App subscribers, past and present, indefinitely in order to optimize our business operations.

Usage information about the App is stored on third party servers, but this data does not include personal data about you other than your device itself.

Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

HOW WE SHARE YOUR DATA
We do not share your Personal Data except as explicitly described in this Privacy Policy.

Specifically, your Personal Data is shared as follows in connection with our Desté App:
To a third-party APITo our third-party Mailing service to transmit our communications to you (Name, Email);To our third-party app subscription management service to establish and maintain your Desté App subscription;To the servers of third party tools we use to monitor errors and help us maintain the App.To third party servers that maintain our secure, encrypted database of user login information;With our dedicated development team to manage our servers, which is subject to stringent confidentiality and use restrictions in assisting us with handling your information (Name, Email associated with this info)

We may disclose Personal Data that we collect, or you provide:

Legal Requirements. We may share information about you if we reasonably believe that disclosing the information is needed to:comply with any valid legal process, governmental request, or applicable law, rule, or regulation.investigate, remedy, or enforce potential Terms of Service violations.protect the rights, property, or safety of our users or us.detect and resolve any fraud or security concerns.
YOUR RIGHTS WITH RESPECT TO STORED PERSONAL DATA:
If you would like to update your contact information or preferences, have your information removed from our records, or if you have comments or questions about this Privacy Policy, please contact us at hey@thisisdeste.com

Please note that we are unable to remove your Personal Data from the systems or servers of third parties such as Apple. Please contact such third parties directly to request the modification or removal of your information from their systems.

INTEGRATING SOCIAL MEDIA SERVICES
Through Desté Services, you may choose to access certain social media services, such as Instagram (“Social Media Services”). When you elect to access and use the Social Media Services through those Third-Party Applications you will be sharing your information (which will include Personal Data if you or other users elect to share such information) with those Social Media Services. As with other Third-Party Applications, the information that you or others share with the Social Media Services will be governed by the privacy policies and terms of service of the providers of such Social Media Services and not by Desté’s Privacy Policy or Terms of Services and procedures. You may also be able to modify your privacy settings with these Social Media Services to, for example, control what information the Social Media Services disclose to other entities, including Desté. We are not responsible for the privacy practices of any Social Media Services. Desté shall have no liability or responsibility for the privacy practices or other actions of any Social Media Services.

You may also have the option of posting your Services activities to Social Media Services when you access content through the Services (for example, you may post to Instagram that you performed an activity on the Service); you acknowledge that if you choose to use this feature, your friends, followers and subscribers on any Social Media Services you have enabled will be able to view, comment, and react to such activity.

HOW WE PROTECT YOUR DATA
We have implemented reasonable technical and organizational precautions to protect the confidentiality, security and integrity of your personal information from accidental or unlawful destruction, loss, alteration, disclosure, or unauthorized access. Nonetheless, please be advised that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

SPECIFIC LEGAL RIGHTS AND FRAMEWORKS THAT MAY APPLY TO YOU
Under certain circumstances, you have rights under data protection law in relation to the information we hold about you.

These include:
The right of access. This is also known as a “data subject access request”. You have the right to receive a copy of the information we hold about you and to check that we are lawfully processing it.The right to rectification. You are entitled to have any incomplete or inaccurate information we hold about you corrected, though we may need to verify the accuracy of the new information you provide to us.The right to erasure. This is also known as “the right to be forgotten” which enables you to request the deletion or removal of certain of the information that we hold about you where there is no good reason for us continuing to process it. This right is not absolute and only applies in certain circumstances.The right to restrict processing. You have the right to block or suppress further use of your information in certain circumstances. When processing is restricted, we may still have a lawful reason to store your information, but we will not use it further.The right to data portability. You have the right to receive your information in a structured, commonly used and machine-readable format which you can transfer to another service provider or other third party.This right is not absolute and only applies in certain circumstances.The right to withdraw consent. Where we rely on consent to use your information, you have the right to withdraw that consent at any time. Withdrawing consent will not, however, make unlawful our use of your information before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain services to you.The right to object to processing. You have the right to object to certain types of processing of your information, including processing for direct marketing purposes and profiling. You can object by changing your marketing preferences and disabling cookies as set out in section 6. Cookies and section 7. Marketing or by contacting us.You have the right not to be subject to a decision based solely on automated processing of your information, such as in connection with our fraud checks.

To exercise any of these rights, please contact us in writing at hey@thisisdeste.com

If you are unhappy with how we have handled your information you can contact your local data protection authority. In the UK, this is the Information Commissioner’s Office (ico.org.uk). We would, however, really appreciate the chance to deal with your concerns before you approach your local data protection authority and so we please ask that you contact us first.

INTERNATIONAL USERS
Desté is headquartered in the United Kingdom, and we store personal information on servers located in the United Kingdom, which may not have the same data protection laws as the country in which you reside. If you are using our Website, Apps, or Services from outside the UK, your information may be transferred to, stored, and processed in the UK. By using our Services, you consent to such transfers of this information.

We may act as a “controller” as defined under applicable data protection law when we process your information from the Website, Apps, and Services. Generally, we rely on our legitimate interests when processing this information. These legitimate interests include providing our Services, operating our Website and Apps, and our other business purposes. We also may process your personal information in order to fulfill contracts we might have with you. If consent is the legal basis, we will obtain your consent and let you know how you can withdraw it.

CHANGES TO THIS PRIVACY POLICY
We may update or modify this Privacy Policy from time to time and will alert you that changes have been made by indicating on the Privacy Policy the date it was last updated at the top of this Privacy Policy, prominently posting an announcement of the changes on our Services, or by sending you a written communication using the contact information you provided us prior to the new policy taking effect. Users are bound by any changes to the Privacy Policy if they use our Websites, Apps, and Services after notice of such changes has been communicated. We encourage you to review this Privacy Policy regularly to ensure that you are familiar with Desté's current practices.

HOW TO OPT-OUT
You can always unsubscribe from our email newsletters through the link provided in the email itself. In addition, should you have questions about how we collect, use, store, modify, or delete the Personal Data we have collected about you, please email hey@thisisdeste.com 

We will endeavour to respond to your email inquiries within a reasonable time.
Nectar Caguni Ltd (“us”, “we”, or “our”) operates this “Desté” mobile application (hereinafter referred to as the “App”).

Welcome to the website (the “Site”) or the mobile application (the “Application”) of Desté. (Nectar Caguni Ltd., “company”,“we”, “us” and/or “our”).

This Privacy Policy explains how Desté may collect, store, use, and disclose information when our users and visitors (“Users”, “you”, “your”) access or use (1) our website located at thisisdeste.com (“Website”); (2) Desté mobile application (“App”); and (3) any services, content, and features made available by us through the website or apps (together with the Website and Apps, “Services”)

Our App Terms and Conditions (referred to throughout this Privacy policy as our “Terms”) govern all use of our App and together with this Privacy Policy constitutes your agreement with us (“Agreement”).

INFORMATION WE COLLECT:
When you interact with us through the Services, we may collect the following Personal Data and other information from you, as further described below: ​

Personal Data That You Provide Through the Services: ​

We collect Personal Data from you when you voluntarily provide such information to us, such as when you contact us with inquiries, respond to one of our surveys, register for access to the Application or use certain Services. This information may include: (1) email address; (2) phone number; (3) Facebook ID; (4) Apple ID; and/or (5) photos if added on the Service. Please note, to upload photos and videos to the Service, you may allow access to your camera and photo album. ​​

Profile Information: We collect information provided from you, including: (1) your name or alias; (2) username; (3) location; and (4) photo (if uploaded) to create your profile. ​​

Contacts: You may choose to share your contacts stored on your phone in order to use certain functions of the Application. We will only use the contact information to help you find friends or contacts who use The Desté Application if you choose to do so. ​

If you purchase our Services or products, you may provide your credit or debit card information. Desté uses third parties to process payments, and we do not directly collect or store this information. By voluntarily providing us with Personal Data, you are consenting to our use of it in accordance with this Privacy Policy.

We may also use your Personal Data to deliver our ongoing communications from time to time, including without limitation to send newsletters and announce and advertise app updates and new offerings as further described below.

We will never sell your Personal Data to third parties, and share it only as set forth in this Policy. We provide further details about how we use this data below.

MOBILE DEVICE INFORMATION
The Desté App automatically consults and may transmit your unique device identifier or other information about your mobile device for the purposes of: Establishing and managing your subscription paymentsSupporting app analytics services

In each case, we strive to use information about your device only where necessary or desirable to deliver the Desté App to you and optimize your experience using the Desté App.

APP ANALYTICS TRACKING
Our website uses Google Analytics tracking to measure traffic data. We also use a third party analytics tool to aggregate and organize usage analytics data, which receives app usage data via an Application Programming Interface and stores this data on servers controlled by the analytics provider, Segment. You can learn more about this technology and the specific functionality it offers here: https://segment.com/industry/mobile/.

We also use Google Analytics to help us understand how our customers use the App – you can read more about how Google uses your Personal Data here: https://www.google.com/intl/en/policies/privacy. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

NEWSLETTER:
You will be added to our email list automatically when you access our Desté App.

Our newsletters and other announcements are sent through a third party email service, which may use web beacons to track your interactions with our email – for example, whether an email is opened or clicked. We have access to this tracking information.

You can opt-out of our email newsletters and other correspondence, or change your email notification preferences, anytime by clicking the “unsubscribe” link in the footer of our emails.

INFORMATION COLLECTED AUTOMATICALLY FROM DEVICES
When you access our Websites, Apps or Services, we may automatically collect information that is linked to your computer, phone or other device but does not directly identify you personally, including information related to your behavior and activity while interacting with us, such as your IP address, operating system and version, local time zone, date, time, and activity of your request, device type (e.g. desktop, laptop, tablet, phone, etc.), device manufacturer, screen size, and language preference.

Consistent with most websites, we use cookies and pixel tags. Cookies are small text files used to collect information and pixels are transparent images that allow us to understand how users interact with our Websites. The Websites use necessary cookies and analytics cookies.

HOW WE TRANSMIT AND STORE YOUR DATA
When you utilize the Desté App, the email address you use to log in will be stored: (1) in our encrypted user database to enable your continued access to the app [across devices] and (2) in/on our mailing list (alongside any unsubscribe request to keep you opted-out if you choose to opt-out).

We maintain records of all Desté App subscribers, past and present, indefinitely in order to optimize our business operations.

Usage information about the App is stored on third party servers, but this data does not include personal data about you other than your device itself.

Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

HOW WE SHARE YOUR DATA
We do not share your Personal Data except as explicitly described in this Privacy Policy.

Specifically, your Personal Data is shared as follows in connection with our Desté App:
To a third-party APITo our third-party Mailing service to transmit our communications to you (Name, Email);To our third-party app subscription management service to establish and maintain your Desté App subscription;To the servers of third party tools we use to monitor errors and help us maintain the App.To third party servers that maintain our secure, encrypted database of user login information;With our dedicated development team to manage our servers, which is subject to stringent confidentiality and use restrictions in assisting us with handling your information (Name, Email associated with this info)

We may disclose Personal Data that we collect, or you provide:

Legal Requirements. We may share information about you if we reasonably believe that disclosing the information is needed to:comply with any valid legal process, governmental request, or applicable law, rule, or regulation.investigate, remedy, or enforce potential Terms of Service violations.protect the rights, property, or safety of our users or us.detect and resolve any fraud or security concerns.
YOUR RIGHTS WITH RESPECT TO STORED PERSONAL DATA:
If you would like to update your contact information or preferences, have your information removed from our records, or if you have comments or questions about this Privacy Policy, please contact us at hey@thisisdeste.com

Please note that we are unable to remove your Personal Data from the systems or servers of third parties such as Apple. Please contact such third parties directly to request the modification or removal of your information from their systems.

INTEGRATING SOCIAL MEDIA SERVICES
Through Desté Services, you may choose to access certain social media services, such as Instagram (“Social Media Services”). When you elect to access and use the Social Media Services through those Third-Party Applications you will be sharing your information (which will include Personal Data if you or other users elect to share such information) with those Social Media Services. As with other Third-Party Applications, the information that you or others share with the Social Media Services will be governed by the privacy policies and terms of service of the providers of such Social Media Services and not by Desté’s Privacy Policy or Terms of Services and procedures. You may also be able to modify your privacy settings with these Social Media Services to, for example, control what information the Social Media Services disclose to other entities, including Desté. We are not responsible for the privacy practices of any Social Media Services. Desté shall have no liability or responsibility for the privacy practices or other actions of any Social Media Services.

You may also have the option of posting your Services activities to Social Media Services when you access content through the Services (for example, you may post to Instagram that you performed an activity on the Service); you acknowledge that if you choose to use this feature, your friends, followers and subscribers on any Social Media Services you have enabled will be able to view, comment, and react to such activity.

HOW WE PROTECT YOUR DATA
We have implemented reasonable technical and organizational precautions to protect the confidentiality, security and integrity of your personal information from accidental or unlawful destruction, loss, alteration, disclosure, or unauthorized access. Nonetheless, please be advised that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

SPECIFIC LEGAL RIGHTS AND FRAMEWORKS THAT MAY APPLY TO YOU
Under certain circumstances, you have rights under data protection law in relation to the information we hold about you.

These include:
The right of access. This is also known as a “data subject access request”. You have the right to receive a copy of the information we hold about you and to check that we are lawfully processing it.The right to rectification. You are entitled to have any incomplete or inaccurate information we hold about you corrected, though we may need to verify the accuracy of the new information you provide to us.The right to erasure. This is also known as “the right to be forgotten” which enables you to request the deletion or removal of certain of the information that we hold about you where there is no good reason for us continuing to process it. This right is not absolute and only applies in certain circumstances.The right to restrict processing. You have the right to block or suppress further use of your information in certain circumstances. When processing is restricted, we may still have a lawful reason to store your information, but we will not use it further.The right to data portability. You have the right to receive your information in a structured, commonly used and machine-readable format which you can transfer to another service provider or other third party.This right is not absolute and only applies in certain circumstances.The right to withdraw consent. Where we rely on consent to use your information, you have the right to withdraw that consent at any time. Withdrawing consent will not, however, make unlawful our use of your information before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain services to you.The right to object to processing. You have the right to object to certain types of processing of your information, including processing for direct marketing purposes and profiling. You can object by changing your marketing preferences and disabling cookies as set out in section 6. Cookies and section 7. Marketing or by contacting us.You have the right not to be subject to a decision based solely on automated processing of your information, such as in connection with our fraud checks.

To exercise any of these rights, please contact us in writing at hey@thisisdeste.com

If you are unhappy with how we have handled your information you can contact your local data protection authority. In the UK, this is the Information Commissioner’s Office (ico.org.uk). We would, however, really appreciate the chance to deal with your concerns before you approach your local data protection authority and so we please ask that you contact us first.

INTERNATIONAL USERS
Desté is headquartered in the United Kingdom, and we store personal information on servers located in the United Kingdom, which may not have the same data protection laws as the country in which you reside. If you are using our Website, Apps, or Services from outside the UK, your information may be transferred to, stored, and processed in the UK. By using our Services, you consent to such transfers of this information.

We may act as a “controller” as defined under applicable data protection law when we process your information from the Website, Apps, and Services. Generally, we rely on our legitimate interests when processing this information. These legitimate interests include providing our Services, operating our Website and Apps, and our other business purposes. We also may process your personal information in order to fulfill contracts we might have with you. If consent is the legal basis, we will obtain your consent and let you know how you can withdraw it.

CHANGES TO THIS PRIVACY POLICY
We may update or modify this Privacy Policy from time to time and will alert you that changes have been made by indicating on the Privacy Policy the date it was last updated at the top of this Privacy Policy, prominently posting an announcement of the changes on our Services, or by sending you a written communication using the contact information you provided us prior to the new policy taking effect. Users are bound by any changes to the Privacy Policy if they use our Websites, Apps, and Services after notice of such changes has been communicated. We encourage you to review this Privacy Policy regularly to ensure that you are familiar with Desté's current practices.

HOW TO OPT-OUT
You can always unsubscribe from our email newsletters through the link provided in the email itself. In addition, should you have questions about how we collect, use, store, modify, or delete the Personal Data we have collected about you, please email hey@thisisdeste.com 

We will endeavour to respond to your email inquiries within a reasonable time.